Explore our services
Explore our services to learn how Billo Consulting can support your organisation, project or communications requirements. To discuss your needs or enquire about a tailored approach, please contact our team.
Cultural and Editorial Advisory
We help organisations, publishers and creative teams approach culturally sensitive material with greater care, accuracy and confidence.
Our advisory work may include sensitivity reading, manuscript and content review, editorial guidance, cultural competency support and advice on representation, language, framing and context. We identify areas that may benefit from revision, further research or consultation, and provide practical recommendations that strengthen the work without losing sight of its purpose, audience or creative intent.
Every project is approached with humility and close attention to context. Aboriginal and Torres Strait Islander communities are diverse, and no single perspective can speak for all people or experiences. Where a project requires community-specific knowledge or cultural authority, we will recommend appropriate consultation rather than make unsupported claims.
Our role is not simply to identify potential problems. We work collaboratively with clients to improve clarity, deepen understanding and support content that is thoughtful, respectful and editorially strong.
This service may include:
- Sensitivity reading and cultural review
- Manuscript, script and campaign-content assessment
- Advice on language, representation and cultural framing
- Editorial reports and practical revision notes
- Cultural competency guidance for teams and projects
- Recommendations for further consultation or research
Media, Publicity and Communications
We help clients communicate clearly, strategically and credibly across media, public and organisational settings.
Our work begins with understanding the audience, the objective and the broader context. From there, we develop messaging and communications materials that are focused, accessible and appropriate for the moment. We can support a single announcement, profile or campaign, or provide broader strategic advice across an organisation’s communications activity.
Services may include media strategy, publicity planning, key-message development, media releases, opinion pieces, speeches, briefing materials and executive communications. We also help clients prepare for interviews, anticipate difficult questions and present complex ideas in language that audiences can readily understand.
Our approach combines editorial judgement with practical media experience. We focus on communication that is accurate and purposeful—not inflated, generic or disconnected from the people it is intended to reach.
This service may include:
- Media and publicity strategy
- Key messages and narrative development
- Media releases and press materials
- Interview preparation and briefing documents
- Speeches, talking points and executive communications
- Campaign and stakeholder communications
- Media pitching and publicity support
Issues and Crisis Advisory
Sensitive and fast-moving situations require calm judgement, clear communication and an understanding of reputational risk.
We support organisations and individuals navigating complex issues, public scrutiny, stakeholder concern and emerging communications challenges. Our role is to help clients understand the situation, identify the audiences that matter and communicate in a way that is timely, credible and proportionate.
Support may include early-stage risk assessment, holding statements, key messages, media responses, stakeholder communications, question-and-answer documents and internal briefing materials. We can also help establish approval processes and decision-making structures so that communications remain coordinated as circumstances change.
Our advice is grounded in accuracy, transparency and the protection of trust. We do not recommend defensive messaging that avoids accountability or creates greater risk. Where a matter raises significant legal, regulatory or governance issues, communications advice should be developed alongside appropriate specialist legal or professional advice.
This service may include:
- Issues assessment and communications planning
- Crisis messaging and response materials
- Holding statements and media responses
- Stakeholder and internal communications
- Anticipated questions and response documents
- Spokesperson and interview preparation
- Post-crisis communications and reputation rebuilding
Writing, Journalism and Editorial Services
We write clear, engaging and carefully researched content for organisations, publications and individuals.
Our services span copywriting, journalism, editorial development and long-form writing. This may include website copy, articles, news features, profiles, reports, speeches, opinion pieces, organisational publications and executive communications. We can develop a piece from an initial idea, work from interviews and background material, or strengthen an existing draft through structural editing and rewriting.
Good writing is more than polished language. It requires a clear understanding of purpose, audience, tone and context. We take complex material and shape it into work that is accessible, accurate and compelling while preserving the client’s voice and intent.
For journalistic and research-based work, we maintain high standards of accuracy, attribution and source care. Ghostwritten, edited and independently authored work are treated as distinct forms of engagement, with the scope and authorship arrangements agreed clearly at the outset.
This service may include:
- Website and organisational copywriting
- Articles, news features and profiles
- Reports and long-form publications
- Speeches, opinion pieces and thought leadership
- Ghostwriting and collaborative writing
- Structural editing, rewriting and copyediting
- Interviewing, research and content development